Cancellation Policy – Indsun Shop Private Limited
At Indsun Shop Private Limited, we aim to provide a hassle-free shopping experience, including flexible cancellation options for our customers.
Order Cancellation by Customer:
You can cancel your order before it is dispatched from our warehouse.
Once the order is shipped, it cannot be canceled. In such cases, you may initiate a return after receiving the product, as per our return policy.
To cancel an order, please log into your account or contact our support team at info@indsunshop.com with your order number and reason for cancellation.
Order Cancellation by Indsun Shop:
We reserve the right to cancel an order under certain circumstances, including but not limited to:
Product unavailability
Payment issues or incomplete transactions
Incorrect pricing or product information
Fraudulent or suspicious transactions
In such cases, customers will be notified promptly, and a full refund will be processed to the original payment method.
Refund Timeline:
Refunds for canceled orders will be initiated within 3–7 business days of confirmation. The exact time may vary based on your payment provider.
For any questions or support, feel free to reach us at info@indsunshop.com.
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